CallScripter 4.5.53 for Interactive Intelligence

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Upgrading EasyScripter 3.0 to CallScripter

Both options below require CallScripter Professional Services engagement to ensure any potential issues are addressed prior to the upgrade.

Upgrading EasyScripter 3.0 to CallScripter:

Review scripts
Analyse need for change
Carry out change
Test / Correct with client input

Upgrading EasyScripter 4.0 SU1 to CallScripter:

Broadly speaking the process is:

Copy the EasyScripter 4.0 SU1 database and run the CallScripter installer against it
Manually migrate settings
Test and correct any issues, with client input