When conference call is established the integration will finalise the dialler record with any outcome stated for the script run, or the default of ambiguous. Once conference is established in CIC the dialler interaction is destroyed, so from that point onwards CallScripter no longer communicates with the dialler from the script.
Argument 1
Optional
Call ID of party to add to conference.
If Argument 1 is blank, CallScripter will assume that the ACD inbound/outbound call is to be conferenced in with the outbound consult call.
If Argument 1 is populated with a valid Call ID and the agent is already on a conference call, that call will be added to the conference.
4.5.53 for Interactive Intelligence