CallScripter 4.5.53 for Interactive Intelligence

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requestbreak

 
requestbreak will take an optional parameter of "status" to determine what status the user is set to when the break is granted.
 
This command will request a break from the dialler.  The user will see "Break Pending" in the toolbar.  When the break is granted the user status will update to the break status.  If no status is supplied it will default to the value of CallScripter.CTI.ININIceLib4_Break Status Key. If that is also blank it will default to “Do Not Disturb”.
 
 
Example:
csCommand(‘requestbreak’,’Meeting’);
 
Note that the CallScripter.CTI .ININIceLib4_Break Status Key can be set to contain a list of pipe separated break reasons the user can choose from.  If nothing is stated then "do not disturb" is used by default.