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4.5.53 for Interactive Intelligence
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Script Building for CIC
Using ININ Commands in a Script
ININ csCommands
rescheduleagent
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rescheduleagent
Sets the Call to be an Agent Owned Callback.
Argument 1
Required
String value of 'true'
Argument 2
Not Applicable
Argument 3
Not Applicable
Automatically reschedules the record back to the same user if a scheduled outcome is set for the record, and passes this information back to the dialler.
4.5.53 for Interactive Intelligence