Displays a checkbox that allows entry of date and time when a callback should be attempted, along with an optional checkbox for performing an Own Agent reschedule at that time. Pickers for date and time can also be added, so that the agent can specify when the callback should occur. The reschedule settings are held in cache of the client until the script sets the reason code to reschedule, and the call is completed. At that time the reschedule event is set to dialer. Nothing is sent to dialer until the end of the script, when the call is dispositioned.