CallScripter 4.5.53 for Interactive Intelligence

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ININ Set Call Outcome – DropDown

Same as Set Call Outcome – Automatic, except that the codes are set in response to a dropdown list selection instead of automatically at page load. You can configure the text displayed for each Reason code (Wrap Up Category), and a corresponding Finish code (Wrap Up Code).
 
The system plugin (from Version 4.5.45+) will expose wrap up codes to all script types (irrespective of campaign or script (inbound/outbound) type).
 
 
 
csCommands referenced:
 
None - the control sets outbound variables.