CallScripter 4.5.53 for Interactive Intelligence

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ININ Set Dialer Stage

This control adds a hidden field which sets a dialer stage on the page load.
 
A stage categorizes a general task that agents perform while talking to a contact. Each stage is a discrete part of a campaign phone call, such as pitching a product or service, or collecting order information. Stages can be thought of as completing actions performed by agents to process a call.
 
Stages are defined using the Stage Sets container in Interaction Administrator. To set the stage correctly, you must know its number from Interaction Administrator and insert the stage number in the Stage field.
 
The first stage is always stage zero.
 
 
csCommands referenced:
 
(Parameter 1 set by by 'Stage')